1. Introduction
Welcome to Stellitalia! The following Terms and Conditions govern your access to and use of the Stellitalia e-commerce website and the services we offer. By using our Site, you agree to abide by these Terms and Conditions.
2. Acceptance of Terms
By accessing and using our Site, you agree to abide by and be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree to one or more of these Terms, please do not use our Site.
3. Products and Services
The products sold on Stellitalia are described accurately on our Site. However, we reserve the right to change, update or withdraw products and services at any time, without notice.
4. Prices and Availability
Product prices are indicated in Euros (€) and include VAT. We reserve the right to change prices at any time, without prior notice. Product availability is updated in real time, but we cannot guarantee continuous availability of products.
5. Purchase Process
To make a purchase, the Customer must register on our Site and complete the order process. The sales contract is considered concluded only when we receive confirmation of the order and payment.
6. Payment Methods
We accept the following payment methods:
Credit and debit cards (Visa, MasterCard, etc.)
PayPal
Bank transfer Payments are managed securely through our payment partners.
7. Shipping and Delivery
Shipping costs are calculated at the time of purchase and vary according to the destination. Delivery times are indicated during the order process and may vary depending on the product and destination. We are not responsible for any delays caused by couriers or unforeseen circumstances.
8. Right of Withdrawal
Pursuant to current legislation, the Customer has the right to withdraw from the contract within 14 days from the date of receipt of the products. To exercise the right of withdrawal, it is necessary to notify us by email to info@stellitalia.it or use the return form available on the Site. The return costs are borne by the Customer, unless otherwise agreed.
9. Warranty and Complaints
All products sold are covered by the legal guarantee of conformity of 24 months, as required by law. In case of defects or damage to the product, please contact us within 30 days of receipt to start the complaint process.
10. Limitation of Liability
We assume no liability for direct or indirect damages resulting from the use of our Site or the inability to use it. Our liability is limited to the actual amount of the purchase made.
11. Protection of Personal Data
The personal data provided by our customers are processed in accordance with our Privacy Policy. Your data will only be used to process orders and to improve the services offered.
12. Changes to the Terms
We reserve the right to change these Terms and Conditions at any time. Changes will be published on this page and will be effective from the moment of their publication.
13. Applicable Law and Competent Court
These Terms and Conditions are governed by Italian law. For any dispute arising from the use of our Site or sales contracts, the court of [Reference City], Italy will be competent.
14. Contacts
For any questions or requests for information, you can contact us at the email address info@stellitalia.it or call our customer service at 05711964024